The Storage Mall is another great example of how growth is often both a blessing and a curse for companies. The company had grown to the point where they had ten different locations, and none of them had a solid way of communicating with each other. They were using an outdated version of a program as a proprietary database, and were operating more as independent branches instead of a unified company. They wanted to continue expanding, but the problems that arose as a result from their previous growth was slowing them down from making more gains in the marketplace.

We co-located a centralized server that allowed them to communicate on an intra-company level. We provided a solution for their phone communication as well, giving the company a full-scale improvement on how they worked together. Once their internal systems were running smoothly, they were able to dedicate resources to turning their website into a selling tool. We continue to provide hosting, email services and technical support for this rapidly growing company. They bought 4 locations in the last two years as they continue to expand with confidence in their processes.

Many websites have a foundation set for how they run things, but want to become something more—in fact, the market demands that they do. Mack started as a company that sold cameras to customers, but as they increasingly got requests for equipment repairs, they found they had the ability to extend the warranty for almost any device brand for consumers. It was a great idea, as customers would be able to go to them for their service needs as opposed to their competitors. It would also make them a worldwide entity. However, they had an issue: their website was too basic, suited for the needs of a retailer but not able to handle all the different needs that would arise if they made their expansion into warranties a reality.

Enter Sun Sign Designs. We created a whole new look and functionality for their website, making it responsive and informative for the consumer. The website became integrated with the product list for all the Mack supported vendors, giving customers easy access to find their product in order to get the process started. The new site allows consumers to track their warranty in each step of the process, providing transparency to a process that normally was tied up in red tape. The look of the website contributes to its modern feel, as each time a customer clicks to the site, it changes its background, giving it a vibrant and first class feel. If you want to make your customers feel like they’re getting the best service, every step in the process must look professional. We’ll give your website that feel that will give you and your customers peace of mind.

Your company has its own history and story, and how do you know if another professional service can understand just what you need? Sun Sign Designs has proven experience handling almost any kind of business, including a martial arts dojo looking to bring their practice into the 21st century.

Hidy Ochiai and his dojo wanted to bring the feel of Modern Japan to their website, so that they could show a minimalism that carries through their outer design and the training itself. Ochiai is 76 years old and is a true master in his field, and wanted to carry over his knowledge to all of his branch schools despite the fact that he was one man and can only be in one place at a time. The answer to this was to build out a website that supported video chat and secure video integrity for the stream. This was necessary as the instructors and students needed to be able to see the precise muscle movement without the video quality graining out. The website also offers instructions to find the right equipment and where to buy it.

In addition to their primary website, we also support their individual branch websites. We created a style guide that is used as a template for the over 15 branches to make their own site. For these sites, we provide SEO and technical support. In this way, Ochiai can teach in his home dojo and let the franchise trainers watch him until they feel prepared enough to take on the practice themselves.

We are proud to announce the launch of Hidy Ochiai Karate of Northern Virginia.
Visit the site at www.hidyochiaikaratenova.com